Returns

Our promise, honestly

If your candle arrives damaged or the scent isn’t what you hoped for, write to us within 14 days of delivery and we will make it right — either a replacement or a refund.

Unburned candles may be returned within 14 days. Return shipping is paid by the buyer; original shipping costs are non-refundable. Candles that have been lit are no longer resellable and can’t be accepted for return.

Damaged in transit? Save the packaging and email us a photo — we’ll send a replacement right away.